Privacy Policy
Introduction
At Acting Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, enroll in our courses, or interact with us in any way. By using our services, you consent to the practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information.
This policy applies to all visitors, users, and customers of the Acting Academy, including but not limited to those who browse our website, register for courses, subscribe to our newsletter, or participate in our events. We regularly review and update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to check back periodically to stay informed.
Data Collection
We collect several types of information to provide and improve our services. This includes:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when registering for a course, subscribing to our newsletter, or contacting us. We collect this information to communicate with you, process your enrollment, and provide customer support.
- Payment Information: When you enroll in a course, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment processors, and we do not store your full payment details on our servers.
- Technical Information: We collect technical information such as your IP address, browser type, operating system, and device information when you visit our website. This information is used to analyze website traffic, improve our website's performance, and enhance user experience.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our website. This includes information about the pages you visit, the links you click, and the time you spend on our website. This information is used to personalize your experience, provide targeted advertising, and analyze website performance. Please refer to our Cookies Policy for more information.
Data Usage
We use the collected information for the following purposes:
- Providing and Improving Services: We use your information to provide the services you request, such as enrolling you in courses, providing customer support, and sending you updates about our programs. We also use your information to improve our services, personalize your experience, and develop new offerings.
- Communication: We use your contact information to communicate with you about our courses, events, and other relevant information. This may include sending you newsletters, promotional emails, and important updates about your enrollment. You can opt-out of receiving these communications at any time.
- Marketing: We may use your information to personalize our marketing efforts and provide you with targeted advertising. This may include showing you ads for courses or events that we think you might be interested in based on your browsing behavior and preferences.
- Legal Compliance: We may use your information to comply with legal obligations, such as responding to legal requests, enforcing our terms and conditions, and protecting our rights and interests.
- Research and Analysis: We may use your information for research and analysis purposes to improve our services and understand our customers better. This may include conducting surveys, analyzing website traffic, and tracking user behavior.
Data Sharing
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with business partners who offer complementary services or products that we think you might be interested in. We will only share your information with business partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or if we believe that such disclosure is necessary to protect our rights, interests, or the safety of others.
- Affiliates: We may share your information with our affiliates, subsidiaries, or parent companies for internal business purposes, such as marketing, research, and development.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information, such as payment details, when it is transmitted over the internet.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Employee Training: We train our employees on data security best practices to ensure that they handle your information responsibly.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another data controller.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.